Terms and conditions

About these terms

This page sums up the rules for accounts, bonuses, rakeback, payments and use of this website. It is written to be read in a few minutes. The complete Terms and Conditions, the Sportsbook Terms, the KYC Policy, the Refund Policy and the Dispute Resolution page are linked in the footer of the casino and form the binding agreement between you and JackBit. Where this summary and the full terms differ, the full terms apply. Where a translation differs from the English version, the English version prevails.

JackBit is operated by Data Link Digital B.V., a company registered in Curaçao with company number 164124, and licensed and regulated by the Curaçao Gaming Authority under licence OGL/2024/1562/1139. When you open an account, you confirm that you have read and accepted the full terms, the privacy policy and the rules of any promotion you join.

1. Who can play

• You must be at least 18, or older where the law of your country sets a higher age.
• You must not live in, or play from, a restricted territory. The list is part of the full terms and can change in line with our licence.
• Some studios block single games in certain countries, even where the rest of the casino is open to you.
• Using a VPN or any other tool to hide your real location is not allowed, and accounts that do so may be closed.
• One person, one account. Duplicate accounts may be closed and their bonuses and winnings removed.

2. Your account

You open an account with a username, email address, password and mobile number, or with Continue with Google. Your username cannot be changed after sign-up, so choose it with care. Your password must have at least eight characters, including an uppercase letter and a number. You are responsible for keeping your login details safe and for all activity on your account, and we recommend switching on two-factor authentication.

The details you give us must be accurate and belong to you. Accounts cannot be sold, shared or used for someone else. We may suspend or close an account where we find fraud, bonus abuse, collusion, automated play, chargebacks, money laundering or another breach of these terms. If we close an account for any other reason, we return the remaining real-money balance to you.

3. Verification

You can start playing with crypto straight after sign-up. To use payment methods beyond crypto, you complete your profile under My Account > Personal Information with your first and last name, date of birth, mobile number, country, city and address. Our verification team may also ask for proof of identity, proof of address, proof that you own a payment method or proof of the source of your funds at any time, most often before a large withdrawal or when account activity looks unusual. Withdrawals can be held until the documents are reviewed. The KYC Policy page lists what we accept.

4. Deposits

• You deposit in the supported cryptocurrencies, or buy crypto through the Buy Crypto option.
• Each coin must be sent on the network you select in the cashier. Funds sent on another network or to a wrong address may not be recoverable.
• Deposits are credited once the blockchain confirms the transaction.
• Deposits must come from wallets or payment methods you control.
• Minimum deposits are shown in the cashier for each coin, and some offers set their own minimum.

5. Withdrawals

• You withdraw to a crypto wallet address of your choice. Other payout methods depend on your country and verification status.
• Most withdrawals are processed within minutes, with a maximum processing window of 24 hours, plus any time needed for verification.
• Minimum and maximum amounts per withdrawal are set per coin and shown in the cashier.
• Weekly and monthly withdrawal limits apply. Larger wins may be paid in instalments.
• The network fee of the blockchain applies to every withdrawal.
• You cannot request a withdrawal while a bonus is active on your balance.

6. Crypto values

Your balance is held in cryptocurrency. The value of a coin in dollars, pounds or any other currency changes with the market, so the local value of your balance can go up or down between a deposit and a withdrawal, whatever happens in the casino. Local currency values shown in the cashier are estimates. JackBit is not responsible for changes in market value.

7. Welcome offers and promotions

New accounts can claim one welcome offer, for the casino or for the sportsbook, on the first deposit. The amount, wagering requirement, wagering period, maximum bet and maximum withdrawal from the bonus depend on your country and are shown on the offer card before you activate it. The main rules that apply across countries are:

• The offer becomes available after your first deposit and is activated from Profile > Gifts > Bonus. You do not need to apply before depositing.
• If you do not want the bonus, you can ignore it and play with your own balance.
• For the casino offer, only bets on the slots named in the rules count towards wagering.
• A bonus cannot be combined with other promotions.
• If wagering is not completed in time, the bonus and the winnings made with it are removed.
• You can cancel a bonus through live support. The bonus and the winnings made with it are then removed.
• Only one welcome offer per person, household, device and payment source.

Every other promotion, from tournaments to the 3+1 FreeBet, has its own rules on its card, and the page "Rules for all general winnings" applies to all of them. We may change, pause or end a promotion at any time.

8. Rakeback and the VIP Club

• Eligible bets earn points at the rates on our VIP page: 12% for casino, 14% for sportsbook and virtual sports, 3.5% for live casino and Originals, plus a Birthday Boost.
• Rakeback is not subject to any wagering or playthrough.
• Your VIP level is based on level points, starting with Rookie at 0 to 10K. Higher levels add boosts, a level-up bonus, VIP email access and a dedicated VIP manager.
• The value of a point and the minimum cashout are shown in the VIP Club FAQ in your account.
• We may change rates, perks or eligible games with notice on the site.

9. Bonus abuse

Bonuses and rewards are meant for real play. The following count as abuse and can lead to the removal of bonuses, winnings or the account: opening several accounts, using the same IP address for several accounts, low-risk betting patterns aimed only at clearing wagering, coordinated play between accounts, and the use of software or scripts to place bets.

10. Games and sports betting

Game results come from certified random number generators. Our Fairness and RNG Testing Methods page explains how they are checked. If a game malfunctions, the affected bets and payouts are void. Sports bets settle on the confirmed result of the event and the rules in the Sportsbook Terms. Clear errors in odds or market settings can lead to a bet being voided or settled at the correct price. CashOut values follow the live odds and are only available while the market is open.

11. Responsible gambling

You can set deposit limits, take a break or self-exclude through live support, and the Self-Exclusion page explains each option. While you are self-excluded, you may not open a new account. Tools and free help lines are listed on our responsible gambling page.

12. Dormant accounts

Accounts with no login or activity for a long period may be marked as dormant. Before we take any action, we try to contact you at your registered email address. Your real-money balance stays yours and can be withdrawn after the usual checks.

13. Use of this website

Text, design, logos and images on this website belong to JackBit or its licensors and may not be copied without permission. We check the information here regularly, but offers and limits change, and the terms shown in your account at the time you play are the ones that apply. Links to independent help services are provided for convenience, and we are not responsible for the content of external sites.

14. Complaints

You can raise a complaint through live chat or by email. A senior member of the support team reviews each complaint and replies in writing. If you are not satisfied with the answer, the Dispute Resolution page explains the next steps. Our contact page shows what information helps us resolve your case quickly.

15. Changes to these terms

We may update these terms, for example for new products, regulatory changes or new promotions. Important changes are announced on the site or by email. If you keep using your account after a change, you accept the updated terms. If you do not agree, you can close your account and withdraw your balance.